Shipping :

All orders will be sent out within 4 days after receiving your order confirmation.

For rates and shipping, have a look at the following information:

Netherlands Shipping : €7,00

Europe Shipping (Euro) : €15,00

Europe Shipping (Other Currency) : €20,00

Outside Europe : €35,00

Local pick ups are available at our Showroom in Rotterdam on Fridays & Saturdays 11-18.

Paradijslaan 104C Rotterdam.

Returns:

As a small business selling vintage pieces, we only have 1 piece of each item. Because of this, we are unable to accept returns based on minor stains, if the item doesn’t fit or if you don’t like the item. The items are therefore precious and vulnerable. We only accept returns when an item is not well described or broken.

We understand that buying online can be a bit intimidating, therefore we hope that you have thoughtfully picked your items and studied the description before purchasing.
You can always contact us for more information, questions or doubts about a product. We're here to answer them and help you get started online as best we can. The shop is also open every Friday and Saturday to try on, see and or feel the items.

In addition, it would go against our zero-waste approach. We are aiming for a more conscious and thoughtful consumption of fashion, which requires action at all levels to try and minimize our impact on the environment.

Should there be any problems, for example incorrectly reported sizes or noticeable stains or holes, you can always contact us: info@thenew-studio.com, we will be happy to find a solution together. Please contact us within 14 days after the purchase, and make sure to attach the invoice.